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Child HCAHPS: Automated Administration for Inpatient Experience Survey Administration

N/A
Waitlist Available
Led By Sara Toomey, MD, MPH, MPhil, MSc
Research Sponsored by Boston Children's Hospital
Eligibility Criteria Checklist
Specific guidelines that determine who can or cannot participate in a clinical trial
Must have
* Their child's hospitalization includes at least one overnight stay
Be younger than 18 years old
Timeline
Screening 3 weeks
Treatment Varies
Follow Up up to 1 year
Awards & highlights

Summary

This trial will help researchers understand how best to gather feedback from patients and families about their hospital experience.

Eligible Conditions
  • Inpatient Experience Survey Administration
  • Inpatient Experience Survey

Eligibility Criteria

Inclusion Criteria

You may be eligible if you check “Yes” for the criteria below

Timeline

Screening ~ 3 weeks
Treatment ~ Varies
Follow Up ~up to 1 year
This trial's timeline: 3 weeks for screening, Varies for treatment, and up to 1 year for reporting.

Treatment Details

Study Objectives

Study objectives can provide a clearer picture of what you can expect from a treatment.
Primary study objectives
Child HCAHPS Response Rate
Secondary study objectives
Child HCAHPS Measure Top-Box Scores
Patient and respondent characteristics

Trial Design

2Treatment groups
Experimental Treatment
Active Control
Group I: Child HCAHPS: Automated AdministrationExperimental Treatment1 Intervention
Child HCAHPS: Automated day-of-discharge survey On the day of discharge at the hospital, parents will be contacted to solicit survey responses using patient televisions (GetWell) as follows: Day 0 (Day of likely discharge): Respondent will be promoted to complete Child HCAHPS on their television as part of the routine discharge process. Respondent will also be asked for their email address to complete post-discharge items and their appropriate contact information will be collected. Days 2-42: Standard hospital protocol (i.e., mail, email, or IVR) with the post-discharge questions.
Group II: Standard Administration of Child HCAHPSActive Control1 Intervention
Parents will be contacted to complete Child HCAHPS using the standard protocol for mail, email, or IVR survey administration. The surveys will be administered by the survey vendor contracted by the participating site to administer Child HCAHPS.

Find a Location

Who is running the clinical trial?

Boston Children's HospitalLead Sponsor
780 Previous Clinical Trials
5,557,478 Total Patients Enrolled
GetWellNetworkOTHER
Dayton Children's HospitalOTHER
12 Previous Clinical Trials
5,004,951 Total Patients Enrolled
~3179 spots leftby Sep 2025
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